eSuite v163.0

Below are the product development updates within this release. Should you wish to get a live demonstration of any of the functionality, please contact your Account Manager.

Number of tickets deployed: 10

A lightweight release consisting of internal performance enhancement tickets and minor bug fixes, as well as a number of client-specific development items. There is no service pack within this release.

New Subscription Churn Timeline Report

This new report enables clients to view subscribers that have churned (voluntarily or involuntarily) from a Subscription, then re signed-up. By default, it shows from what service they churned from, when and reason. Additionally, custom notes can also be appended to the report to show when the consumer re signed-up and how many days after they initially churned, enabling clients to trends ad reasons for churn. Custom notes can be configured using custom parameters.

View the report within the 'detailed reports' section here.