eSuite v184.0

Below are the product development updates within this release. Should you wish to get a live demonstration of any of the functionality, please contact your Account Manager.

Generic Fulfillment Extract

The eSuite Physical subscription solution includes the concept of fulfilments. Fulfilments are generated with each eSuite order to drive the delivery of physical products. In order for this delivery to happen successfully, fulfilments need to be passed to a distribution partner.

Typically, each MPP Global client has their own unique distribution partner. As a global SaaS platform, it is not practical for MPP Global to implement and maintain integrations with all of those distribution solutions. Instead, the solution is a single, generic output which can be transformed into the format required by each distribution partner.

You can view the extract here.

Cancellation Options for Bundles

Clients can now configure cancellation options for bundle subscriptions. Upon hard cancellation of a bundle (pre-defined or user-defined) subscription, depending on the cancellation options configured, the following cancellation options will be available: Full refund, Full refund via service credits, Partial refund  or Partial refund via service credits.

Read more about cancellation options here.

Service Pack

  • Changed the error message returned if no mandate is available when attempting to get SEPA payment details
  • Fixed an issue that could prevent eSuite HQ displaying some orders when account name information is not available.
  • Fixed an issue that could display an incorrect total credit balance using some currencies